Payments & access

Refund Policy

What the current app does—and does not—promise about refunds and access after a refund event.

Reviewed September 2026

Current refund process

The current app has no in-app refund workflow and does not state a refund guarantee. Refund handling is outside the app code through the platform or support process.

If you need help with a purchase, send the contact form a clear description of the order or access issue. Do not include full payment-card details in your message.

No automatic promise

This policy does not add a refund time window, pro-rata promise, automatic refund claim, or in-app refund button that the current system does not provide.

Access after a refund or dispute

A processed refund event can revoke the related order or entitlement. If that happens, Repair Library access ends when the entitlement is deactivated, even if the original purchase period has not otherwise elapsed.

The One-Day plan is a one-time $4.99 purchase with 24-hour access from the access grant. Monthly access is $19.99 per month and renews until canceled. Annual access is $149.99 once for one year from the access grant with no automatic renewal; any payment event can still change access.

What to send support

Use the contact form as the primary support channel. Share the account email, the general product involved, and a short description of the issue. The form sends your message to the configured FixMyIrrigation support inbox; the app does not need your card number to investigate an access question.